Refund & Cancellation Policy – Fashliv

At Fashliv, your satisfaction is our priority. We strive to provide you with high-quality products and a hassle-free shopping experience. If, for any reason, you are not satisfied with your order, our easy return, refund, and cancellation policy ensures that your concerns are addressed promptly.

How to Initiate a Return or Cancellation

• 📞 Call our Customer Support: +91 7208602720 (Monday to Saturday, 9:30 AM – 7:00 PM)

• 📧 Email us at: fashlivv@gmail.com

Return Policy

• Products can be returned within 15 days from the date of delivery.

• Returns and exchanges are free of charge in the following cases:

  • Wrong product delivered

  • Incomplete order/set

  • Incorrect style or size (different from what was ordered)

  • Defective or damaged product

• If the product fails the quality check, the return request will not be accepted, and no refund will be processed.

Refund Policy

• Refunds are applicable only in the following cases:

  • Damaged product received

  • Wrong size delivered (different from the size ordered)

• Refunds will be processed once the returned item passes our quality check.

Proof Required for Returns/Refunds

For faster resolution, please provide product images and tag images in the following situations:

• Incomplete or wrong order received

• The product looks different from the images shown on the website

• Faded, blurred, or incorrect colour

• Wrong size or defective product received

Cancellation Policy

• Orders can be cancelled before shipment by contacting our support team via phone or email.

• Once the order is shipped, cancellations are not possible. In such cases, you may request a return after delivery.

✅ Shop confidently with Fashliv’s hassle-free return & refund policy designed to make your online shopping experience smooth and trustworthy.